Helplines
If you are struggling or are in a crisis, please know you are not alone and help is available. You can contact any one of the following organisations.
Click the links below to jump to helplines that specialise with:
emergencies & suicidal thoughts - state crisis hotlines - general mental health - domestic abuse - eating disorders
Emergencies and suicidal thoughts:
Police & Ambulance - 000
If there is an emergency or an immediate risk of harm to yourself or others, please call triple zero (000).
Operating hours: 24/7 including public holidays
Lifeline Australia - 13 11 14
Lifeline provides all Australians experiencing a personal crisis with access to online and phone crisis support and suicide prevention services.
Text Service is available on 0477 13 11 14.
Online Chat Service is also available.
Operating hours: 24/7 including public holidays
Suicide Call Back Service - 1300 659 467
The Suicide Call Back Service provides immediate support to anyone feeling suicidal. In addition, they can provide ongoing support through up to six 50 minute telephone counselling sessions that will provide you with longer term support.
Operating hours: 24/7 including public holidays
Kids Helpline - 1800 55 1800
This service provides free, confidential counselling for kids and young people aged 5-25.
Online Chat Service is also available.
Operating hours: 24/7 including public holidays
State Crisis Hotlines:
Each state has their own Mental Health Line that you can call if you are worried about your own or someone else's mental health. They are staffed by trained mental healthcare professionals that can direct you to the right service in your area based on your concerns.
NSW 1800 011 511
ACT 1800 629 354
VIC - 1300 651 251
QLD 1300 642 255
NT 1800 682 288
SA 13 14 65
TAS 1800 332 388
Operating hours: 24/7 including public holidays
General Mental Health Support Services:
Beyond Blue - 1300 224 636
This service provides online or phone support for people with anxiety and depression.
Online Chat Service is also available.
Operating hours: 24/7 including public holidays
e-Headspace - 1800 650 890
This is a national mental health support service for people aged 12-25. Online support is also available if you create an account.
Operating hours: 9am-1am (AEST/AEDT), 7 days a week
SANE - 1800 16 7263
This service provides information, guidance and referrals for people with recurring, persistent or complex mental health issues and trauma.
Operating hours: weekdays 10am-10pm (AEST/AEDT)
Qlife - 1800 184 527
This is the national counselling and referral service for lesbian, gay, bisexual, transgender and intersex (LGBTIQ+) people.
Online Chat Service is also available.
Operating hours: 3pm-midnight AEST/AEDT, 7 days a week
Domestic Abuse:
1800RESPECT - 1800 737 732
Provides confidential information and support for people impacted by sexual assault, domestic or family violence and abuse.
Operating hours: 24/7 including public holidays
Each State or Territory has its own network of services that can help deal with domestic and family violence. Find a local service in your area at respect.gov.au/services/
Eating Disorders:
The Butterfly Foundation - 1800 33 4673
This service provides free and confidential support for anyone in Australia concerned about eating disorders or body image issues.
Online Chat Service is also available.
Operating Hours: 8am-midnight AEST/AEDT every day except public holidays
Eating Disorders Victoria - 1300 550 236
The EDV Hub is a free and confidential service providing information and peer support for people experiencing eating disorders or those who are supporting them.
Operating Hours: Monday – Friday from 9.30AM – 4:30PM
The National Eating Disorders Collaboration
This service does not provide phone support, however provides a more extensive list of the support services that are available in Australia.